FAQ
F.U. Hollywood Store
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
What forms of payment do you accept?
We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
What is your return policy?
At F.U. Hollywood, our goal is 100% customer satisfaction. In general, unworn clothing and other unopened merchandise can be exchanged or returned within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us. Returns should be mailed to: F.U. Hollywood PO Box 90567 San Jose, CA 95109
What forms of payment do you accept?
We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
What about sales tax?
Yes, we charge sales tax on all products shipped within California... it will be added during Paypal checkout.
Shipping
How long does it take for shirts to arrive?
Standard shipping for orders in the contiguous U.S. takes 5-10 business days. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.
How much does shipping cost?
It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and the shipping cost will be displayed to the right of the country drop down. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
Do you ship internationally?
Yes, we ship to almost every country around the world. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.